Exchange Policy
Rakht Saaz offers 14-day Exchange policy, which means you have 14 days after receiving your item to request a Exchange.
To be eligible for a exchange:
- The item must be in the same condition as when you received it — unworn, unused, with tags, and in its original packaging.
- You must provide the receipt or proof of purchase
How to initiate an exchange:
- Contact us at rakhtsaazofficial@gmail.com or 03214336748.
- The exchange item must be sent to our office address.
Once we receive your exchange, we will issue a voucher code against the exchange, which will be sent to your provided email or phone number. For any exchange-related queries, feel free to contact us at rakhtsaazofficial@gmail.com or 03214336748.