Refund Policy

Exchanges

We have a 14-day exchange policy, which means you have 14 days after
receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you
have received, unworn or unused, with tags, and in its original packaging.
You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Rakhtsaazofficial@gmail.com
If your return is accepted, we will send you a return shipping label, as well as
instructions on how and where to send your package. Items sent back to us
without first requesting a return will not be accepted.
You can always contact us for any return question at
Rakhtsaazofficial@gmail.com

Refunds in case of damages and issues
We can accept returns for damaged or defective products only. These returns
must be made within 7 days of your receipt of the product.
Note that we cannot offer a refund or exchange once the product has been
used.

Exceptions / non-returnable items

Items that were purchased on sale or discounted prices.